Service Engineer

Location: Vantaa, Finland

At ADB SAFEGATE, we are shaping the future of airport performance. Our solutions help airports operate more safely, efficiently, and sustainably — from aircraft approach to gate departure.

To strengthen our service team in Finland, we are looking for a motivated and hands-on Service Engineer to support our customers with advanced airport technology solutions.

Your Mission

In this role, you will be an important part of our technical team, ensuring that mission-critical airport systems are commissioned, maintained, and supported to the highest standards.

You will:

• Perform servicing, preventive maintenance, commissioning, and diagnostics of ADB SAFEGATE hardware and software systems, both on-site and remotely.

• Maintain and update technical documentation.

• Provide technical expertise and support to our customers.

• Collaborate closely with internal and external stakeholders while independently taking ownership of assigned tasks.

• Conduct on-site surveys and prepare technical reports.

• Represent ADB SAFEGATE professionally in all customer interactions.

Your Profile

We are looking for a practical, ambitious, and reliable professional who enjoys solving technical problems, working directly with customers, and taking ownership in an international environment.

Required qualifications

• A degree or professional qualification in Electrical Engineering, Automation Technology, Computer Science, IT, or a comparable technical field.

• Hands-on experience with electrical, automation, control, or industrial IT systems, including confidence in using technical tools, test equipment, and diagnostic software.

• Strong troubleshooting and problem-solving skills, with the ability to identify faults across hardware, software, electrical, and control systems.

• Practical experience with low- or medium-voltage equipment and the ability to read electrical drawings and wiring diagrams.

• Professional working proficiency in Finnish and English, with the ability to communicate technical information clearly to customers and international colleagues.

• Willingness to travel up to 30%, including occasional short-notice assignments. Some commissioning and service activities may take place outside standard working hours.

• A valid Category B driving licence and willingness to travel independently to customer sites.

• Ability to manage assigned service and commissioning tasks independently while collaborating effectively with international engineering, project, and customer support teams.

• Strong customer-facing communication skills and the ability to provide professional technical support, guidance, and updates.

• A proactive and responsible approach, with strong quality awareness, customer focus, and ownership of assigned tasks.

Preferred qualifications

• Previous experience as a Field Service Engineer, Commissioning Engineer, System Engineer, Service Technician, or in a similar customer-facing technical role.

• Experience with airport systems, airfield lighting, industrial infrastructure, or other safety- or operationally critical systems.

• Practical knowledge of PLC systems, switchgear, control equipment, and industrial automation.

• Experience administering and troubleshooting Windows and/or Linux operating systems.

• Working knowledge of SQL databases, including basic diagnostics, queries, and system support.

• Familiarity with scripting or programming languages used for diagnostics, configuration, automation, or system integration, such as Python, Bash, batch scripting, C#, or JavaScript.

• Experience with cloud-connected systems, remote monitoring solutions, networking, or remote support tools.

• A relevant Finnish electrical safety qualification. Candidates who are eligible and willing to obtain the required qualification may also be considered.

• Knowledge of other European languages.

What We Offer

At ADB SAFEGATE, you will join an innovative industry leader where your work directly contributes to safer and smarter airport operations worldwide.

We offer:

• A role in a global company setting benchmarks in airport safety, efficiency, and technology.

• A dynamic work environment with challenging and meaningful projects.

• International cooperation with experienced colleagues and customers.

• Flat hierarchies, open communication, and modern working models.

• The friendly atmosphere of a medium-sized company combined with the strength of a global organization.

• Opportunities for personal development, technical training, and professional growth.

• Opportunities to work on customer projects in Finland and across Europe.

• A varied, practical, and engaging role where no two days are the same.

Ready to Help Airports Move Smarter?

If you are passionate about technology, enjoy hands-on fieldwork, and want to be part of an international team delivering critical airport solutions, we would like to hear from you.

Join ADB SAFEGATE and help shape the future of safe, efficient, and sustainable airport operations.